Firefox (Recommended)

 

1. Log in to RecDesk Director and click Go To POS;

 

2. Choose a Location;

 

3. If your system is configured with multiple Registers per Location, select a Register from the drop down (see Managing Multiple Registers at One Location);

 

4. Check off Enable Receipt Printer and Cash Drawer;

 

 

 

 

5. Click Next;

 

6. On the POS terminal, click Actions, then click Test Receipt Printer;

 

7. Click Print Test Receipt.

 

 

Chrome (Not Recommended)

 

1. Double click on the Chrome Desktop Shortcut created in Enabling Auto Printing.

 

2. Follow Firefox steps listed above.

 

Note: see Troubleshooting for help if printing is not successful.

 

 

The Actions button from the POS terminal will allow you to Open Cash Drawer, Test Receipt Printer, and Deactivate/Activate Receipt Printer and Cash Drawer.