RecDesk Director Online Help

Activating's CIM Module

The CIM Module may not automatically be enabled on your account. If you try to store a payment option and receive the message Customer Information Manager is not enabled, you will need to activate CIM on your account. Here is how:
  1. Log into your Merchant Interface at
  2. Click Customer Information Manager in the main left side menu.
  3. Click Sign up for Customer Information Manager (CIM) Now.
  4. Click the checkbox labeled I have read and understand the Terms of Service.
  5. Click I Agree.