RecDesk allows you to accept payments via eCheck/ACH (requires Authorize.net account)
Authorize.net Prerequisites
- the following items must exist in order to accept payments by eCheck/ACH:
-
Your account must be enabled for eCheck processing by Authorize.net . If you are working with GovtPortal, please contact them directly. If you set up your Authorize.net account on your own, you must submit the eCheck.Net application
-
Under the Authorize.net Account Security Settings, enable the Transaction Details API. If you are working with GovtPortal, please contact them directly. If you set up your Authorize.net account on your own, go to the ACCOUNT tab, and click on Transaction Details API under the Security Settings section. Then click Enable Transaction Details API.
RecDesk Configuration
-
Once the feature has been activated, sign up to get a User Alert if an eCheck/ACH Payment is Returned for any reason, including Insufficient Funds, Account Closed, Invalid Account Number, etc. See User Alerts
Handling eCheck/ACH Returns
Once a check is processed by Authorize.net and handed off to the ACH (Automated Clearing House), it may be returned for a variety of reasons including Insufficient Funds, Account Closed, Invalid Account Number, etc. RecDesk goes out to Authorize.net 3 times after an eCheck/ACH payment is made to check on its status; it checks 7, 10 and 15 days after the original payment is made. On any of those status checks, if the payment is returned for any reason, the Return Code and Description will appear on the email alert (if you signed up for it) and they will also show on the ACH Returns page.
-
Void the Payment - see Voids
Making Payments with eCheck/ACH
**
