RecDesk can be configured so that all new accounts created online via the RecDesk Community portal must go through an approval process prior to allowing new account members to register for programs and reserve facilities. This works great if you have very specialized residency requirements or just want more control over who can/cannot register for programs and make online reservations.
Basic Work Flow
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An email alert is sent to department staff members who have subscribed to that email alert (see
Alerts). Additionally, there is an alert on the Director Dashboard showing that there are accounts pending approval.
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New account profiles can be approved as
Resident or
Non Resident (or if
Residency requirements are not defined, just a simple Approve). The
Online Account Approval page is under the Member's tab
How do I activate Online Account Approval?
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If you want to be able to Approve as Resident or Non-Resident, be sure that you have baseline
Residency Requirements set up
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Have key staff members subscribe to the
Online Account Created - Approval Required alert so they receive an email when a new account is created. See
Alerts. During times of heavy user registration and program sign-up, you may want to temporarily disable the alert and monitor the approval queue manually throughout the course of the work day.
