RecDesk Director Online Help

Troubleshooting

 

Receipts is not printing on the Thermal Printer when using Chrome

 
If you've followed the steps under Enabling Auto Printing for Chrome and your test page doesn't print, follow these steps:
 
1. Go to the Task Manager by right-clicking on the Taskbar and clicking Task Manager;
 
 
2. Click the More details drop down;
 
 
3. Click the Details tab, then click on the first Chrome process listed, and then click End Task;