RecDesk Director Online Help

Activating Authorize.net's CIM Module

The CIM Module may not automatically be enabled on your Authorize.net account. If you try to store a payment option and receive the message Customer Information Manager is not enabled, you will need to activate CIM on your Authorize.net account. Here is how:
 
  1. Log into your Merchant Interface at https://account.authorize.net.
  2. Click Customer Information Manager in the main left side menu.
  3. Click Sign up for Customer Information Manager (CIM) Now.
  4. Click the checkbox labeled I have read and understand the Terms of Service.
  5. Click I Agree.